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Customer service is very important at One Jewellery so if you are not completely happy with any part of your purchase process please let me know so this can be addressed. I aim to respond to any queries within 24 hours.


At One Jewellery your privacy is taken very seriously and any personal information you provide will be used only to provide the products and services you have requested and to administer your account (If applicable).


If you sign up to the emailing list or make a purchase you will receive approx. 1 email a month from One Jewellery regarding latest products, news etc. You are free to unsubscribe at any time.

We will never pass your details on to third parties other than those described below.

You have the right to request all your personal information we hold at any time (subject access request) which we will respond to within 30 days. You have the right to unsubscribe and request all your personal information be forgotten and erased.


We use MailerLite to manage our email marketing subscriber list and to send emails to our subscribers. MailerLite is a third-party provider, which may process your data using industry-standard technologies to help us monitor and improve our newsletter.

MailerLite’s privacy policy is available at

Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.

Wix privacy policy can be found here


Credit / Debit Cards


The content on this website is for information purposes only. This is not medical advice and no guarantees are made. If you have any health concerns, please speak to your doctor.

While every effort has been made to ensure photographs accurately represent the final product, the screen they are viewed on could have an effect on the colour. In addition, due to being natural, the colour may vary slightly from stone to stone.

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